Cancellation Policies for Shuttles & Guided Hikes

Shuttle Cancellation Policy

We know life can be unpredictable and things happen. Here are your options, should you need to cancel your shuttle to the Lost Coast Trail:

  • We provide a 100% refund if you cancel at least one week before your trip. After that, we may not be able to fill the empty seats.
  • If you cancel between 1 week and 48 hours before your trip, you’ll be charged a $25 rebooking fee per seat.
  • If your trip is canceled due to weather which prevents travel to or on the trail, you can receive a full refund if you cancel at least 48 hours before your departure.
  • There are no refunds for trips canceled with less than 48 hours notice.
  • No refunds are given for failure to book your BLM permit.

You can check the 10-day weather forecast at the NOAA Weather Service page

Guided Hikes Cancellation Policies

Our goal is to work with you when life presents us with scheduling challenges, to ensure your best experience and the convenience of other participants we have designed the following set of guidelines. Please feel free to contact us at tours@lostcoastadventures.com before you register if you have any additional questions.

Overnight Trips

  • 28 days before departure you qualify for a full refund or transfer to a trip (@the same cost within three months) with room available.
  • 14-27 days you are eligible for 50% or a transfer to a trip (@ the same cost with room available within three months)
  • 8-13 days you are eligible for a 25% refund
  • 7 days or less, your trip is non-refundable unless we cancel a trip due to weather or other unforeseen circumstances in which we will give you a 48-hour notice.

We must receive a minimum of six participants to run our backpacking trips in order to make it the best experience possible for the group. If we do not receive our minimum within 6 days of departure we have the right to make the unfortunate decision to cancel or re-schedule. In this case we will fully refund your money and give you a phone call and an email letting you know.

Thank you for understanding that we are a small company working to make everyone’s schedules work to the best of our ability.

Day Hikes

  • 28 days before departure you qualify for a full refund or transfer to a trip (@the same cost within three months) with room available.
  • 14-27 days you are eligible for 50% or a transfer to a trip (@ the same cost with room available within three months)
  • 8-13 days you are eligible for a 25% refund
  • 7 days or less, your trip is non-refundable unless we cancel a trip due to weather or other unforeseen circumstances in which we will give you a 48-hour notice.

We must receive a minimum of four participants to run our day trips in order to make it the best experience possible for the group. If we do not receive our minimum within 24 hours prior to departure we have the right to make the unfortunate decision to cancel or re-schedule. In that case, we will fully refund your money and give you a phone call and an email letting you know.

Thank you for understanding that we are a small company working to meet everyone’s schedules work to the best of our ability.